Privacy Policy

1. Introduction

myquantivo ("we", "us", "our") is committed to protecting the personal data of individuals who interact with our services and website. This policy explains what personal data we collect, how we use it, and your rights under Malaysia's Personal Data Protection Act 2010 (PDPA).

If you have questions about this policy or the handling of your personal data, please contact us at [email protected].

2. Data We Collect

We collect personal data through the following means:

• Contact form submissions: Name, email address, and optional phone number provided when you reach out via our website.
• Email correspondence: Content of communications sent to our email addresses.
• Analytics data: Where you have consented, we may collect website usage data including page views and session duration through analytics tools.
• Project data: During engagements, client data is handled under a separate data processing agreement and mutual NDA. This policy applies to website visitors and enquirers, not project-specific data handling.

Legal bases for processing: consent (for analytics and marketing), legitimate interest (responding to enquiries), and contractual necessity (for active engagements). Data collected via contact forms is retained for up to 24 months from last contact. Analytics data is retained per the configuration of the analytics provider.

3. How We Use Your Data

• Responding to enquiries submitted via our contact form or email
• Preparing and delivering scoped engagements for clients
• Sending information about our services where you have requested it
• Understanding how our website is used (analytics, with consent)
• Complying with legal and regulatory obligations applicable in Malaysia

We do not sell personal data to third parties. We do not use your personal data for automated profiling or decision-making that produces legal or significant effects.

4. Data Protection Measures

We apply the following safeguards to personal data in our possession:

• Access to personal data is limited to myquantivo personnel who require it for their work
• Data is stored on systems with access controls and encrypted at rest where applicable
• Communications containing personal data use secure transmission protocols
• In the event of a data breach affecting your personal data, we will notify you as required under the PDPA

5. Cookies

We use cookies on this website. Essential cookies are necessary for the site to function. Optional analytics and preference cookies are only set with your consent. For full details, see our Cookie Policy.

6. Third-Party Services

Our website may use third-party services including analytics providers. These services may set cookies or collect usage data subject to their own privacy policies. We are not responsible for the privacy practices of third-party websites linked from our pages.

7. Your Rights Under PDPA 2010

As a data subject under Malaysian law, you have the following rights regarding your personal data held by myquantivo:

• Access: You may request confirmation of whether we hold personal data about you and a copy of that data.
• Correction: You may request correction of inaccurate or incomplete personal data.
• Withdrawal of consent: Where processing is based on consent, you may withdraw consent at any time. This does not affect processing prior to withdrawal.
• Objection: You may object to processing for direct marketing purposes at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days. If you are unsatisfied with our response, you may refer the matter to the Department of Personal Data Protection Malaysia.

8. Children's Privacy

Our services are directed at organisations and individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

9. Policy Updates

We may update this policy from time to time. The updated version will be published on this page with a revised "Last Updated" date. Continued use of our website following any update constitutes acceptance of the revised policy.

10. Contact

Data Controller: myquantivo

Address: 34 Jalan Damansara, 50490 Kuala Lumpur, Malaysia

Email: [email protected]